Privacy Policy

Effective Date: January 23, 2026
Last Updated: January 23, 2026

Eyeuniversal LLC, a California limited liability company doing business as go-BOSS (“we,” “us,” “our,” or “Provider”), is committed to protecting the privacy of individuals who visit our website, use our platform, or otherwise interact with our services. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with the go-BOSS platform and related services (collectively, the
“Service”).

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree
with this Privacy Policy, please do not use the Service.

1. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to:

• Website Visitors: Information collected when you visit our website at go-boss.ai

• Customers: Information collected when you sign up for, access, or use the go-BOSS platform

• Authorized Users: Information collected from individuals granted access by our Customers

Important Note Regarding
Customer Data: When our Customers use the Service to manage their own customers, clients, and contacts (“Customer Data”), we process that data on behalf of and under the instructions of our Customers. Our Customers are the controllers of their Customer Data, and their privacy policies govern
their collection and use of that data. This Privacy Policy does not apply to Customer Data except as described in our Data Processing Agreement.

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

• Account Information: Name, email address, phone number, company name, billing address, and payment information when you create an account or subscribe to our Service

• Communications: Information you provide when you contact us for support, submit inquiries, or communicate with us via email, phone, or chat

• Survey and Feedback: Information you provide in response to surveys, feedback forms, or testimonials

• Event Registration: Information provided when registering for webinars, training sessions, or other events

2.2 Information Collected Automatically

• Device Information: Browser type, operating system, device type, and unique device identifiers

• Log Data: IP address, access times, pages viewed, referring URLs, and actions taken on the Service

• Usage Data: Features used, actions taken, frequency and duration of activities, and performance data

• Cookies and Tracking: Information collected through cookies, pixel tags, and similar technologies (see Section 7)

2.3 Information from Third Parties

• Payment Processors: Transaction and billing information from our payment processing partners

• Analytics Providers: Aggregated usage and performance data

• Marketing Partners: Information about how you interact with our marketing campaigns

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• Provide the Service: To create and manage your account, process transactions, and deliver the features and functionality of the go-BOSS platform

• Customer Support: To respond to your inquiries, provide technical support, and address your requests

• Improve the Service: To analyze usage patterns, conduct research, and improve the functionality, security, and performance of our Service

• Communications: To send transactional messages, service updates, security alerts, and administrative notices

• Marketing: To send promotional communications about products, services, and events (with your consent where required)

• Security: To detect, prevent, and address fraud, security incidents, and other harmful activities

• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, data hosting, analytics, and customer support

• Platform Infrastructure: With our platform infrastructure (including Go-Boss) necessary to deliver the Service

• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity

• Legal Requirements: When required by law, subpoena, court order, or government request, or to protect our rights, property, or safety

• With Your Consent: With third parties when you have given us your consent to do so

We do not sell your personal information. We do not share your personal information with third parties
for their direct marketing purposes without your consent.

5. DATA RETENTION

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy,
including:

• For the duration of your account or subscription

• As necessary to comply with legal obligations, resolve disputes, and enforce agreements

• For analytics and improvement purposes (in aggregated or anonymized form)

After account termination, we will delete or anonymize your information within ninety (90) days, except as
required for legal or legitimate business purposes.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest

• Access controls and authentication mechanisms

• Regular security assessments and monitoring

• Employee training on data protection

However, no method of transmission or storage is completely secure. If you have reason to believe
that your interaction with us is no longer secure, please contact us immediately.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect information about your use of the Service.
Types of cookies we use include:

• Essential Cookies: Required for the Service to function properly

• Analytics Cookies: Help us understand how users interact with the Service

• Preference Cookies: Remember your settings and preferences

• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling certain cookies may affect the
functionality of the Service.

8. YOUR CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it

• Right to Delete: You may request that we delete your personal information, subject to certain exceptions

• Right to Correct: You may request that we correct inaccurate personal information

• Right to Opt-Out: You may opt out of the “sale” or “sharing” of your personal information (we do not sell or share personal information as defined by the CCPA)

• Right to Limit: You may limit the use and disclosure of sensitive personal information

• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us using the information in Section 12. We will verify your identity
before processing your request.

Authorized Agents: You may designate an authorized agent to make requests on your behalf. We may
require verification of the agent’s authority.

9. OTHER PRIVACY RIGHTS

9.1 Rights Under Other U.S. State Laws

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws
may have similar rights to those described in Section 8. Please contact us to
exercise your rights.

9.2 Rights Under GDPR (if applicable)

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have additional rights under the General Data Protection Regulation (GDPR), including the right
to access, rectification, erasure, restriction, data portability, and objection. You may also have the right to lodge a complaint with a supervisory authority.

9.3 Marketing Opt-Out

You may opt out of receiving marketing communications by clicking the “unsubscribe” link in our
emails or by contacting us. Note that you may still receive transactional and service-related communications.

10. CHILDREN’S PRIVACY

The Service is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information
from a child under 16, we will delete that information promptly. If you believe we have collected information from a child under 16, please contact us.

11. INTERNATIONAL DATA TRANSFERS

Your information may be processed and stored in the United States. If you are located outside the
United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Service, you consent to this transfer. We implement appropriate safeguards for international transfers, including the EU-U.S. Data Privacy Framework and Standard Contractual Clauses.

12. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Eyeuniversal LLC d/b/a
go-BOSS

San Diego County, California

Email: [email protected]

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes become effective constitutes your acceptance of the revised policy.